Website Shopping and Payments Terms


Customers can make payments on this website for (and only for) services provided by "Banking and Residency d.o.o". This website is not selling any physical goods.

Method for payments is Credit/Debit Card via Banca Intesa NestPay Gateway. Cards brands accepted are: Visa, Master Card/Maestro, AmericanExpress and Dina Card. Other payment methods are not provided on this website.

In case of need for additional info on our services and prices, Customers can contact our Customer Service.

Customer Service

Address: Vojvode Stepe 353/5, Belgrade 11000, Serbia

Telephone: +381 61 6074 672


Company Info

Company full name (Serbian: Pun naziv pravnog subjekta):
Banking and Residency d.o.o. Beograd-Voždovac

Address: Vojvode Stepe 353/5, Belgrade 11000, Serbia

Company Activities and Activities Code (Serbian: Delatnost i šifra delatnosti):
Konsultantske aktivnosti u vezi s poslovanjem i ostalim upravljanjem, 7022

Company ID (Serbian: Matični broj): 21534498

Tax ID (Serbian: Poreski broj): 111754549

Web address:

Telephone: +381 61 6074 672


VAT included in price

All prices are displayed with VAT included, and there are no hidden fees.

Complaints and Return policy

Customers can send Complaints to Customer Service e-mail address:, or contact Customer Service via phone: +381 61 6074 672. After receiving your complaint, it will be considered and within 3 business days of filing a complaint, the customer will be informed of the outcome of the advertising process.

In the case of recovering funds to the buyer who previously paid to one of them payment cards, in whole or in part, and regardless of the reason for the return, is obliged to make a refund exclusively via VISA, EC / MC and Maestro payment method, which means that at the request of the seller, the bank will make a refund to the card user.

Customers Privacy Protection

On behalf of the "Banking and Residency d.o.o", we commit ourselves to protect the privacy of all our customers. We collect only necessary, basic customer data and information necessary for doing business and informing users in accordance with good business practices and in order to provide quality service. We give customers the choice, including the ability to decide whether they want or not to be deleted from the mailing lists used for marketing campaigns. All customer information is strictly kept and only available to employees who need this information to perform the job. All employees of the "Banking and Residency d.o.o." (and business partners) are responsible for respecting the principles of privacy protection.

Protection of Transactions Confidential Data

When entering payment card information, confidential information is transmitted through a public network in a secure (encrypted) form using the SSL protocol and PKI system, as the most up-to-date cryptographic technology.

The security of data during the purchase is guaranteed by the payment card processor, Banca Intesa AD Belgrade, as the complete data collection process is carried out on the bank’s pages. Your Card information is not available to our system at any time.